FAQ

What is Cronitor?

Cronitor is a monitoring service for cron jobs, workers, services, APIs and anything else that can make or receive HTTP requests. Cronitor adds visibility to the critical jobs and backend systems that you rely on.

How does Cronitor work?

Learn more about How Cronitor Works

What languages does Cronitor support?

For cron job and heartbeat monitors, you can intergate with Cronitor using any language that can make an HTTP request. The easiest integration is directly within crontab using curl, and all modern languages have libraries for making requests. Several great open source API clients are available, created by our users.

What features are included with your free trial?

We offer new users a free trial on the plan of their choice. During the trial period all of the plan's features are available.

Do you offer a free plan?

Yes, one monitor is free! Upgrade at any time to add monitors and unlock premium features.

What is a monitor?

A monitor is a collection of rules and alert settings that you will create for every job, task, or service that you want to monitor.

How do people use Cronitor?

Cronitor is a general purpose monitoring tool with a simple HTTP interface.

  • Monitoring your cron jobs and alerting you if they don't run as expected.
  • Timing jobs or tasks and alerting you if they finish too quickly or run too long.
  • Monitoring API and webservice uptime and response.
  • Monitoring heartbeats from queue workers, daemons, services, or any other application.
  • Monitoring batch jobs by adding a Cronitor ping into your loop.
  • Sending notifications whenever something starts or stops: the simplest alert API available.
  • Audit and Compliance: keep an offsite, immutable log of what jobs ran and when.
  • A dead man's switch for just about anything that can make an HTTP request.
  • Monitor nagios itself using a heartbeat monitor and be alerted if your Nagios server is not operating.

Is it possible for Cronitor to alert me if my job doesn't run by a certain time of day?

Yes! Cron job monitors use cron schedule expressions like 0 0 * * Mon-Fri.

Cronitor sent me an alert when I didn't expect it?

If you receive an alert you didn't expect—if you know your job did not run too long for example—the first thing to do is view your recent ping history in your dashboard. Usually the explanation can be found in the history, but please email us if you have any questions. You can read more about viewing ping history, and additional troubleshooting information is available here for timing jobs.

My alerts are too sensitive, what is your grace period?

Cronitor ping tracking and monitoring has been engineered to deliver low-latency alerts. As you can see in how cron job monitoring works, we evaluate your monitor's rules continuously and we often send failure alerts within 60 seconds. We know that if your alerts are predictable and precise, you can build your own grace period into your rule and have a clear understanding of when your rules would trigger an alert.

That said, Cronitor does pad rules with a grace period before triggering an alert to reduce false positives. The grace period is small and varies based on the precision of your rule. For example, a not run in 3 hours rule may have a grace period of 1 minute and a functionally identical not run in 10,800 seconds rule will have no grace period at all. If you need more padding to prevent false positives on a job, consider building it into the rule itself.

For example, if you have a "not run in 1 day" rule and you're consistently getting recovery notifications a moment or two after an alert, you may need to relax the rule. Try changing it to "not run in 1445 minutes".

By reviewing your ping history it's often easy to see why you received an alert. If you ping your Cronitor url at the end of your command, the exact time of your ping will depend on how long your command takes to finish. If your "not run in 1 hour" job takes 1 minute to finish, and the next time it takes 3 minutes, your pings will be 62 minutes apart and you're likely to receive an alert. We will continue to evaluate our grace period logic to ensure we're sending relevant alerts in a timely fashion. If you have any thoughts on this, we'd love your input.

Is my payment information safe with Cronitor?

Cronitor uses Stripe for our checkout and recurring billing. Your credit card details are never sent to our server. We trust Stripe with our own money and think it's safe for you, too.

What are my payment options?

Subscribers on our "Monitor Everything" and "Enterprise Cronitor" plans may request to be billed quarterly against a purchase order. All other plans require a credit or debit card for recurring monthly billing. An annual billing option is available to all subscribers upon request. Cronitor provides a 10% discount when paying annually.